Testimonials
EpikOne and Google Analytics Experts takes great pride in developing long term, successful relationships with our clients. Our approach balances experienced analytics, optimization, usability and search experts with an expansive knowledge base, top tier tools and a keen awareness of client expectations to provide exceptional services and results.
Client Feedback
“I got all my answers and thank you for such great and prompt help!”
Airaj Masood, Business Intellingence Infrastructure
ING DIRECT, fsb
“In short, I recommend EpikOne as they have set the standard for our partner based support and service channel. The Epik team can be trusted with your greatest need. They actually help us manage some of our bigger accounts here at Google, and I know they are very sensitive to the unique needs clients have.”
Jason Senn, Analytics Channel Director
Google, Inc., Mountain View, CA
“We were collecting A LOT of web data with Google Analytics, but didn’t really know what to do with it. It felt like we had a very messy desk piled high papers and no filing system to sort it all out. Since our product is only sold online, we needed to understand how customers behaved on our site. EpikOne helped us create a foundation to organize our website data and then trained us how to use Google Analytics to its full potential. In no time, we were reading results and getting actionable data. After the initial configuration support and training, we hired EpikOne to be our on-call analytics department. Whenever we need help, EpikOne is there to setup online campaigns, help track specific website tests and answer questions.”
Andrew Mcgahey
Intuit, Mountain View, CA
“Working with EpikOne has been an immeasurable help to our clients and ourselves. The thing that we were most impressed with was the professionalism of their staff, even at the programming level. So often you run across a vendor’s technical team that has nothing to provide but attitude and ego, EpikOne was the complete opposite. When their team was faced with a challenging analytics problem, they quickly provided a solution and never complained at all. Its been a truly refreshing experience handing over our analytics responsibilities to them.”
Dan Shutzsmith, Business Manager
Chopping Block, NYC, NY (A Conde Nast engagement)
“I just wanted to let you know how much we appreciate the work that you guys have done in assisting us… not only in working through our issues but in keeping us informed along the way. It really is a pleasure to work with such a professional organization that obviously takes pride in their work. I look forward to our continued successes.”
Terry Barbounis, Chief Technology Officer
The Christian Science Monitor, Boston, MA
“EpikOne has great people and their knowledge of web analytics and Urchin from Google has been greatly beneficial for our business solutions. They are true partners - responsive, knowledgeable and willing to go the extra mile for the customer.”
Patrice Reid, Project Manager
Comergent, Redwood City, CA (A Best Buy for Business engagement)
“As some in the IT and Marketing field know, obtaining quality support for open source software is challenging and expensive. This is not the case with EpikOne, which supported the day-to-day issues and implementation strategy for the suite of 80108 Media websites. As highly recommended by my Google account rep, EpikOne came to the table with a flexible and knowledgeable response to our RFP. The lead support engineer on the EpikOne team first listened to the issues we were experiencing and provided a sound set of next steps. The end result was two-fold: 1) A solid framework for managing existing and future Google Analytics profiles, filters and reports, and B) training for self-management of Google Analytics and complex Web architectures. I highly recommend the EpikOne team for any business seeking to take advantage of Google Analytics.”
Joe Baz, Director, Online Advertising
80108 Media, Boston, MA
